Privacy notice
How we use your information
Last updated 7 November 2026.
Who we are
VTL Suites, 8 Ajiran-Agungi Road, Agungi, Lekki, Lagos, is responsible for the personal data described here. Contact us about it at bookings@vtlsuites.com or +234 809 991 0293.
What we collect
- When you book: your name, email address, phone number if you give it, your stay dates and the number of adults and children.
- When you pay: a record of the payment and how you paid (card through Paystack, or bank transfer). We never see or store your card details.
- When you contact us by phone, WhatsApp or email: what you tell us.
This website doesn't use advertising or analytics cookies, and we don't sell your data.
Why we use it
- To make and manage your booking, take payment and process refunds. We need this to perform our contract with you.
- To contact you about your stay, for example about arrival or changes.
- To keep financial records and meet tax and other legal obligations.
- To keep guests and the building secure, which is why we ask for photo ID on arrival.
Who we share it with
- Paystack processes card payments. Its own privacy policy applies to the payment page.
- RatesSpot, our booking system, stores your booking on our behalf.
- Vercel and our database provider host this website and the booking system. Their servers may be outside Nigeria. We only use providers that protect personal data to the standard the Nigeria Data Protection Act requires.
- Authorities, where the law requires it.
How long we keep it
We keep booking and payment records for as long as Nigerian tax and accounting law requires, then delete them. Messages you send us are kept only as long as needed to deal with them.
Your rights
Under the Nigeria Data Protection Act 2023 you can ask us for a copy of your personal data, ask us to correct or delete it, object to how we use it, or ask us to send it to you or another provider. Email bookings@vtlsuites.com. If you're unhappy with our answer, you can complain to the Nigeria Data Protection Commission (NDPC).